Booking & Cancellation Policy
Please book your appointment prior to arriving at the salon by using our online booking app or email us your treatment request. No walk in appointments will be accepted.
We are kindly asking clients not to make an appointment if you have experienced any cold or flu like symptoms in the last 14 days or if you have been in contact with anyone with cold or flu like symptoms in the last 14 days.
When making a booking we will require full name, email and mobile telephone number for track and trace purposes.
Appointments can be made by telephone or via our 24/7 live booking app. To make a booking we will require credit card details to secure your appointment.
If you arrive late for an appointment we will do everything we can to accommodate you but your treatment time may have to be reduced to avoid disrupting other clients.
We request a minimum of 24 hours notice or a charge of 50% of the treatment cost will be required, if we cannot allocate your booking to another client. Non attendance will be charged in full. Unfortunately no future bookings will be accepted if outstanding cancellation fees are unpaid.