Privacy Policy

Essential Therapie is committed to protecting the privacy and security of all of our clients. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This privacy statement only relates to our website and does not extend to your use of the internet outside of our website or to any websites that are linked to our website.

You can access our website homepage and browse our site without disclosing your personal information, but if you do give us your personal details then you are accepting these terms.

What information we collect about you

We collect information about you when you book an appointment for a  treatment, visit the salon for a treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone. Personal information provided is stored for our own records only and will not be disclosed to third-parties.

The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

How information about you will be used

We will only use your contact details in order to contact you. We never give or sell our customers details to third parties.

Marketing

We would like to send you information about products and treatments which may be of interest to you. We will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact us.

Where your information is kept

All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

Access to your information

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal information, please contact us, by emailing info@essentialtherapie.co.uk

We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

E-newsletters

We email e-newsletters to inform you about products, services and treatments provided by our salons You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

Cookies

In common with other websites, we do also use “cookies”. You can control the use of cookies on your computer and can turn them on or off at anytime in your web browser settings. This site also asks if you wish to accept cookies. The cookies we use on this site are in relation to analytics and social media:

Analytics

We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

Social Sharing

We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or service on our website.

Changes to our Privacy Notice

We keep our privacy notice under regular review and we will place any updates on this webpage or on the printed copy. This privacy notice was last updated June 2021.

How to Contact Us

Please contact us by email info@essentialtherapie.co.uk if you have any questions about our privacy notice or information we hold about you.